You earned my trust. Trust is very difficult for me.

I found out about your law firm through my sister who lives in Louisville. She saw a television commercial about you and your success with Unum cases. She gave me your phone number and suggested I give you a call. I got on the computer and researched your firm. I had previously spoken to a lawyer in Lexington and all he did was write a letter. From the very beginning when Nancy and I talked, I felt comfortable and welcomed. Whenever I spoke with you or Nancy, you were pleasant and professional. My questions and concerns were answered. I never felt rushed. If I left a message, there was always a prompt response. There was two-way communication. Mr. Grabhorn, you were pleasant and direct with me. You didn’t give me the run around. You honored your word and worked hard for me. You were very down to earth, and easy to talk to. You earned my trust. Trust is very difficult for me. I would be happy to recommend you to anyone. Thank you for the way you handled my case.